Website terms of use

This website is operated under the name Pensuh and is intended for school leaders, university administrators, school groups and other organisations considering Pensuh. It provides product information and a way to request a conversation about institutional needs.

These terms apply to the public marketing website and the separate fictional-data trial workspace. Preview accounts are not subscriptions to the full institutional Pensuh application.

You may browse the site and submit genuine enquiries on behalf of yourself or an institution you are authorised to represent. Please provide accurate contact details and do not impersonate another person or school.

You must not attempt to interfere with the website, bypass security or rate limits, submit malicious code, scrape or overload the service in a harmful manner, or use the enquiry form to send spam. Do not include passwords, payment-card details, children’s personal information or confidential student records in enquiry messages.

We may restrict abusive requests or access where reasonably necessary to protect the service and its users, subject to applicable law.

Pensuh provides modular education-management products for institutions. Public pages describe features, example workflows and illustrative interface compositions to help prospective customers evaluate the platform.

Illustrative screens do not necessarily reproduce the current product interface. Specific features, integrations, implementation requirements and service commitments may depend on configuration, deployment and the written scope agreed with your institution.

Before relying on a feature in a procurement decision, request a current demonstration and written confirmation of what will be supplied. Safe Pickup requires school safeguarding policies, collector identity checks and trained staff; the public website itself cannot authorize or carry out a child handover.

When enabled, Pensuh lets authorised institutional representatives request a private preview workspace by confirming their work email and any optional phone number, then creating a password. The preview contains fictional learner records and limited interactive attendance and fee-status examples. It is not the full institutional software or a production-grade school database.

Do not add real learner names, payment information, guardian details, credentials belonging to other people, or confidential school records. Trial access is temporary and may expire or be restricted to protect the service. Pensuh may reset fictional data in accordance with the published preview experience.

You are responsible for protecting your sign-in credentials and for activity in your preview account. Contact Pensuh if you suspect unauthorised access. A separate institutional agreement applies if your school adopts the production software.

Submitting a demo or contact enquiry does not create a customer account, reserve a calendar appointment, constitute acceptance of an offer or commit either party to a purchase. Creating a sample-data trial workspace is a separate action and does not create a paid subscription. We may contact you using the details provided to discuss your request.

Any paid subscription, implementation, support arrangement, service level, security commitment or data-processing obligation must be set out in a separate written agreement signed or otherwise accepted by the relevant parties. If an agreement is entered into, its specific terms govern that service to the extent permitted by law.

This marketing website does not take subscription payments. Prices, taxes, implementation fees, billing cycles and cancellation terms are determined through the institution's approved proposal or contract, not through a general claim on the website.

For information about billing concerns and refund requests for Pensuh services, read our refund policy. Pensuh does not set individual schools' tuition-refund policies through this website.

The Pensuh name, branding, original website copy, graphics, designs and other materials may be protected by intellectual-property laws. You may view and share links to our public pages for legitimate evaluation, but you may not reproduce the site or present its contents as your own without appropriate permission. Third-party marks remain the property of their owners.

Some pages may link to independent websites for useful background information. Those websites are controlled by their own operators, and their availability, content and privacy practices are not governed by these terms. A link does not necessarily mean Pensuh endorses a provider or has a commercial relationship with it.

We aim to keep the website information useful and up to date, but public content may change as product plans evolve. We do not promise uninterrupted access to this informational website or that all descriptions will remain current at all times.

Nothing in these terms excludes or restricts liability, consumer protections or statutory rights that cannot lawfully be excluded. To the extent permitted by applicable law, decisions about procurement should be based on verified demonstrations and the written terms agreed for the relevant service, not on illustrative marketing content alone.

When you send an enquiry, personal information is handled as described in our privacy policy. The cookie policy explains essential site preferences, optional categories and how to change your choice.

We may revise these website terms to reflect changes to the public site or applicable law. The last-updated date identifies the current version. Changes to the separate terms of a paid service are governed by that service's written agreement.

If you have a question or concern, email [email protected]. We encourage you to raise a concern with us first so that it can be reviewed. Applicable law and any binding written agreement determine how a dispute is handled.